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Frequently Asked Questions
Are you a factory or a trading company?
We are both; we have our own factory and the capability to export directly.
What kind of payment methods do you accept?
We accept Trade Assurance, T/T, L/C, and Western Union.
What is the normal lead time for orders?
The average lead time is 10 days for tooling. Bulk orders depend on the specific quantity required.
What is your standard packaging for shipping?
Generally, we use ziplock bags or bubble film combined with cardboard boxes. Wooden pallets or cases are used when necessary. Customized packaging is also available.
What is the expected working life of the molds?
It depends on the parts produced. We handle all maintenance and mold replacements in-house to ensure production quality.
Do you provide technical support for customization?
Yes, we offer 100% strict quality control and full technical support throughout the one-stop service from drawing to production.