❓ Frequently Asked Questions
Q1: What are your main manufacturing advantages?
We are an OBM manufacturer providing simultaneous ODM and OEM services. Our products comply with JB/T, GB/T, and IEC standards, primarily serving Southeast Asia, EU, and USA markets with dedicated technical support for EPC projects.
Q2: How long is the expected lead time?
For standard orders, the lead time is typically 3 weeks after payment. Standard sample orders can be processed within 1 week, and sample fees are refunded upon formal order placement.
Q3: What payment methods do you support?
Standard orders are typically processed via T/T. For smaller orders, we support convenient payment options including Paypal and Global Pay.
Q4: What are the available delivery and shipping options?
We generally operate under EXW, FCA, and FOB terms, with DDU and DDP available for special cases. Shipping methods include express door-to-door, air freight to designated airports, and sea freight (FCL/LCL).
Q5: What kind of after-sales support do you provide?
We offer a standard quality guarantee of 18 months. Additionally, we provide a 24-hour online manual service to assist with any technical inquiries or emergencies.
Q6: Can the products be customized for specific machinery?
Yes, we offer full customization through our OEM and ODM services to meet the specific requirements of your metal cutting machines or automated equipment.
Partix Auto
